#BUZZ: In reality, not all businesses are built like that

A WOW customer experience is when a business is really great at providing their customers with amazing products and also genuinely provides excellent service. When a customer experiences both components simultaneously and consistently, it activates an emotion that creates loyalty and trust, which turns that customer into a walking word-of-mouth marketer for your business. Now imagine having 100 or 500 customers just like that. You now start to build a tribe of supporters for your business.

In reality, not all businesses are built like that. Some businesses have awesome products but bad customer service, and other businesses have not-so great products but amazing customer service.

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Social Media Tip

About Sociallybuzz:

We provide buzz worthy services and products to help businesses grow using social media.

For more information about Sociallybuzz, please visit our website: www.Sociallybuzz.com

Check out our social media services:

1) Social Media Services for Nightclubs – Click here

2) Social Media Services for Franchises – Click here

3) Social Media Services for Restaurants – Click here

4) Reputation Management – Click here

5) Social Media Management Tool

6) Social Media Services For Start-ups

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#BUZZ: Receive and respond to online reviews in real-time

#TIP: Use this #socialmedia manager app to receive and respond to online reviews in real-time.

Click here: sociallybuzz.com/app

Online Reviews

About Sociallybuzz:

We provide buzz worthy services and products to help businesses grow using social media.

For more information about Sociallybuzz, please visit our website: www.Sociallybuzz.com

Check out our social media services:

1) Social Media Services for Nightclubs – Click here

2) Social Media Services for Franchises – Click here

3) Social Media Services for Restaurants – Click here

4) Reputation Management – Click here

5) Social Media Management Tool

6) Social Media Services For Start-ups

BUZZ: You can’t get ahead by ignoring what’s being said about you online

Social media tips for small busineses.

You can’t get ahead by ignoring what’s being said about you online. Read more here…

Social media tips for small busineses.

About:

Sociallybuzz exist to help businesses grow using social media. Social Media Management, Campaign & Reputation Agency.

For more information about Sociallybuzz, please visit our website: www.Sociallybuzz.com

Check out our following social media management services:

1) Social Media Services for Nightclubs – Click here

2) Social Media Services for Franchises – Click here

3) Social Media Services for Restaurants – Click here

4) Reputation Management – Click here

5) Social Media Management Tool

BUZZ: How to engage and maintain a loyal Twitter following

If you’re a small or medium-sized business, watch this video to learn how to connect with your followers by engaging them in relevant conversations around shared experiences.

For example, your business can interact with followers by:

  • Asking questions to collect feedback.
  • Tapping into conversations around real-time TV programs.
  • Featuring your business in discussions around holidays or events.

 

About:

Sociallybuzz, provides social media management, marketing, fan-page application development and social media consultation. The company is designed to help brands and businesses develop a firm foundation in social media and marketing while delivering the greatest number of options in how they define or reach their relevant audience and increase sales. We also have a robust team that is responsible for handling each and every Yelp, Urbanspoon, Google, TripAdvisor and Foursquare review for our clients. For more information about Sociallybuzz, please visit our website: www.Sociallybuzz.com

Check out our following services:

1) Social Media Services for Nightclubs

2) Social Media Services for Franchises

3) Social Media Services for Restaurants

4) Reputation Management

5) Social Media Management Tool

BUZZ: Sociallybuzz Launches New Redesigned and Responsive Website

For Immediate Release

Sociallybuzz Launches New Redesigned and Responsive Website

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The new website has been designed to provide an enhanced viewing experience with effortless navigation and functionality throughout, allowing restaurants, franchises, nightclubs and brands to access social media and reputation services.

Sociallybuzz, the number one social media management company and pioneer of the social media management phenomenon, is launching its new website built on the new responsive design platform today. As the first social media management company to fully use this type of web technology, the new design will give potential clients an enhanced viewing experience.  New features include effortless navigation and reading of their social media services, case studies, as well as minimization of browser resizing and scrolling. The new website will work seamlessly across a range of different devices, from desktops to smartphones.

Sociallybuzz boasts clients such as Domino’s Pizza, Jamba Juice, T.G.I Fridays, Allstate, Golden Krust Caribbean Bakery, and many more innovative leading brands in a range of industries.  Furthermore, the leading-edge social media management company services the restaurant, franchise, nightclub and retail store industry.  Sociallybuzz is once again setting the trend for the industry.

“It was necessary for us to take this step to continue being at the forefront of the ever changing social media and online industry.  We’re consistently looking for new and improved ways to make the experience simpler for potential clients,” said CEO and Founder, Andre Kay.

Sociallybuzz is known for their social media management services, successful social media campaigns, unique approach to reputation management and social media products.

The new website launch ahead of Sociallybuzz’s biggest contribution to the social media industry. A huge announcement will be made by CEO and Founder Andre Kay in the coming weeks.

To view the new website visit www.Sociallybuzz.com from any device.

About Sociallybuzz

Sociallybuzz launched in 2009 based out of Miami, Florida, is a social media marketing, management, reputation & campaign company. Sociallybuzz provides social media management, marketing, fan page management, event online digital marketing, and social media consultation using our “Build, Engage and Grow” methodology.  As the industry changes, Sociallybuzz is evolving along with it. Sociallybuzz is designed to help all companies, brands and businesses with simple or advanced social media development and marketing while delivering businesses and brands the greatest number of options in how they define and reach their relevant audiences.

BUZZ: How To Effectively Manage Your Franchise’s Reputation by CEO of Sociallybuzz

Original Article on Franchising USA Magazine

There are many moving parts to running a successful franchise. A piece of the puzzle which seemed irrelevant three to five years ago is now one of the biggest pieces that most business owners tend to forget about or worst, ignore: managing their reputation.

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Could it be because franchisees don’t think a bad reputation will affect their business?

Well think again.

A few years ago when a customer had a bad experience at your franchise, they would tell their friends, family or sometimes call the business to let them know. Luckily then, the few number of people who would hear about the customer’s bad experience wouldn’t dramatically affect your business.

Now fast forward to a world where it only takes one or two negative reviews about your business to cripple your brand, your cliental, and most importantly your revenue. We are living in an age where a customer with a bad experience can leave a review about your franchise on sites such as Yelp, Urbanspoon, Google places, Tripadvisor or various other customer review sites for thousands of people to read instantly.

Believe it or not, customers are using these channels to make buying decisions. If you have six reviews and four are negative, do you think you will win new customers over? Maybe if you’re lucky; but the majority of the time you won’t.

Here are three simple tips to effectively manage the reputation of your franchise:

1) Search: Are you aware of what customers are saying about your franchise?

Do a simple Google search using your business name and address. The first two pages will tell you a lot about how your customers feel towards your business, and how new potential customers view your business. The majority of the time Google search results will show reviews from multiple social media channels. You can then go one step further and do individual searches on each of the platforms and review sites. Knowing is the first step, so if you know what’s being said by your customers, then you can learn how to handle it.

READ TIPS 2 & 3 ON Franchising USA Magazine

About:

Sociallybuzz, provides social media management, marketing, fan-page application development and social media consultation. The company is designed to help brands and businesses develop a firm foundation in social media and marketing while delivering the greatest number of options in how they define or reach their relevant audience and increase sales. We also have a robust team that is responsible for handling each and every Yelp, Urbanspoon, Google, TripAdvisor and Foursquare review for our clients. For more information about Sociallybuzz, please visit our website: www.Sociallybuzz.com

Check out our following services:

1) Social Media Services for Nightclubs – Click here

2) Social Media Services for Franchises – Click here

3) Social Media Services for Restaurants – Click here

4) Reputation Management – Click here